JOB TITLE: Bartender
JOB DESCRIPTION:
The Bartender is responsible for serving every customer who approaches efficiently, while adhering to
established procedure for the preparation, service and close out of each transaction. Additionally, the
Bartender must service server’s the service well with the same accuracy and mannerisms. Bartenders
are responsible for presenting themselves as a positive reflection of the venue while marketing to
potential customers.
JOB FOCUS:
Focus is on, but not limited to the following:
 Acts as an ambassador of the venue, marketing the venue and all products offered to the targeted
customer base.
 Is aware of the impact individual behavior will have on the venue presents oneself as a public
relations steward always.
 Collects customer information for the venue database, while constantly striving to increase the size of
your personal clientele.
 Constantly provides customers with accurate information about the venue and property as well as
the entertainment offered in each.
 Meets marketing requirements established by management.
 Prepares all products per established venue recipes, focusing on proper portion size control.
 Welcomes all customers to the venue professionally and courteously, per the established venue
sequence of service.
 Works with a sense of urgency to anticipate customer needs. Work with the same degree of urgency
to assist other team members when the opportunity arises.
 Follows established cash handling procedures to close out all transactions, ensuring closing bank
balances with opening bank and POS reconciliation.
 Offers a sincere thank you and farewell to each customer as they leave the bar, using the
customer’s name when possible.
 Works with a high level of professionalism towards all customers, ensuring they will return to the
venue.
 Communicates with management and service staff immediately to rectify all customer needs and
requests.
 Communicates and work with all support staff to ensure bar is properly stocked and prepared for
operations.
 Communicates and work with all support staff to ensure inventory is maintained at established
par levels.
 Maintains a clean and visually appealing bar always.
 Cleans and maintains all bar equipment to keep in proper working condition, informing
management any time equipment needs repair or replacement.